Guidez Travel Tech Ltd. (“Guidez”) is committed to providing equal, respectful and accessible service to all users, including people with disabilities. We work to make our digital services accessible in accordance with the Israeli Equal Rights for Persons with Disabilities Law, 1998, and the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013.

Scope

This statement covers all Guidez digital services:

• •The guidez.app website

• •The web.guidez.app web app

• •The Guidez app for iOS (iPhone)

• •The Guidez app for Android

Accessibility standard

In accordance with Regulation 35 of the Regulations, we work to meet Israeli Standard IS 5568 at level AA, which is based on the W3C Web Content Accessibility Guidelines (WCAG) 2.0 at level AA. Our adjustments were checked with automated testing tools and manual testing. We keep improving accessibility on an ongoing basis, and some parts may not yet be fully accessible, as described below.

Accessibility on guidez.app

• •Semantic structure of headings, navigation regions and lists, so assistive technologies such as screen readers can find their way around.

• •Full keyboard operation, a clearly visible focus indicator, and a “Skip to main content” link at the top of every page.

• •Sufficient color contrast between text and background, and links that are not identified by color alone.

• •Text alternatives for informative images, and labels for form fields and buttons.

• •Support for zooming up to 200% and for narrow screens without loss of content or functionality.

• •Respect for the operating system’s “reduce motion” preference, and a control to pause moving animations.

• •An accessibility menu, available on every page, that offers text resizing, high contrast, link highlighting, readable spacing, a readable font, stopping motion and more.

• •Hebrew and right-to-left (RTL) support, with the content language marked on every page.

Accessibility on the web.guidez.app web app

• •Semantic structure, keyboard operation and a clearly visible focus indicator.

• •Sufficient color contrast, text alternatives for images, and labels for controls and fields.

• •Hebrew and right-to-left (RTL) support.

Accessibility in the iOS app

• •VoiceOver screen reader support, including labels and hints for controls.

• •Dynamic Type support, following the text size set on the device.

• •Respect for the device’s Reduce Motion setting.

• •Dark Mode support.

• •Full Hebrew and right-to-left (RTL) support.

Accessibility in the Android app

• •TalkBack screen reader support.

• •Font scaling that follows the device settings.

• •Dark theme support.

• •Hebrew and right-to-left (RTL) support.

Known limitations

Despite our efforts, you may come across parts that are not fully accessible. These are the limitations we know of:

• •Videos and photos uploaded by creators and users do not have captions or transcripts. Each place has a written text description as an alternative, and you can contact us for help with any content.

• •The mobile apps are displayed in portrait orientation only.

• •Third-party content and services embedded in or linked from our services (for example maps from Apple and Google, and booking and affiliate partner sites) are not under our control and may not be fully accessible.

• •The creator tools inside the apps and the web app (the map editor, content upload and editing, and creator analytics) are available only to creators working with Guidez under agreement, and are not covered by this statement. Creators who need accessibility help can contact us at support@guidez-travel.com.

Contact us about accessibility

If you run into an accessibility problem or have a suggestion, we would like to hear from you. Email us at support@guidez-travel.com

To help us handle your report quickly, please include:

• •The website page or app screen where you found the problem.

• •A short description of the problem.

• •The assistive technology you used (for example a screen reader), and your browser or device.

We aim to reply to accessibility requests within a reasonable time, usually within 5 business days.

Alternative ways to get service and information

If any content or service is not accessible to you, you can get the information or service by email at support@guidez-travel.com, and we will be happy to help.

Updates to this statement

This statement was last updated on September 21, 2026. We review and update it from time to time.